This is the second time I ordered "The Rainbow Bridge" frame with the pet's pic that passed away. Both times my friends loved it & I did too. Ordering was easy, delivery was very fast for a custom made item and the wrapping was very nice too. It's great that it includes a pic and also that a tree is planted on behalf of the pet. I am so glad my friend told me about your website and will definitely order in the future when the need occurs. I usually don't take the time to do reviews but just had to for 4PawsForever!!! Thanks for your service!