Custom Paw Process - FAQ
We love our pets, and love showing them off too!
Our Custom Paw Products are handmade with your pet's actual paw-print embedded into the jewelry or gift. By following our three-step custom 'paw-cess' (as seen below), you can get started on creating your own unique piece to show off your best furfriend(s)!
Three Step Paw-cess:
1. Send us an email with the paw print image or upload it during checkout. Be sure to save the file with the pet's name or order # so we can easily track it!
2. Within the next business day, we will email you a rough draft of the paw print to approve.
3. Once approved by you, we will start the process of creating your custom paw piece!
For any questions, please refer to the FAQ below. If we don't have your question listed, feel free to send an email directly to firstname.lastname@example.org
- How do I send my paw print?
Please email or upload a photo of your pet's paw. We also accept photos of ink prints, molds, and even snow/mud tracks!
- How long will it take to receive my draft?
You should receive a draft of the print within the next business day after the paw print photo is submitted.
- Can I send my paw print prior to placing an order?
Of course. There is no obligation to place an order for us to do a rough draft! If you like the draft - awesome! Then we can get started with a custom piece (when you are ready).
- What does it cost to do the draft?
NOTHING! We will create the draft for free and no obligation to make a purchase. We don't start the order until after you give us the green light by approving the draft.
- What is the time frame to receive my order?
After the draft is approved, it normally takes 7-10 business days to create your custom piece.
- What if I'm ordering a gift?
Please mention that the item will be a gift during checkout - there will be an option in the shopping cart. We will send you (the purchaser) the initial paw draft for approval.
- Can I use more than one paw print?
Yes! Please send an email to email@example.com with your request and the product you wish to create. We will design a special draft for you to approve with the additional paws.
- Do you create custom paws for animals other than cats and dogs?
We are able to create a custom piece for any type of animal and human print! Feel free to send along the image prior to your order if you would like to preview the final draft.