This past week I received a very nice picture frame with my dog’s name (Pepper) on it from your organization that a friend ordered for me. Needless to say, I was very touched. I then turned around and ordered one for my neighbor whose dog (Marco) passed away the same day as mine. In addition, I was so impressed with whoever is doing the personalized handwriting. It really adds a touch of class so I wanted to let you know that. Most companies wouldn’t go through trying to find someone to write a classy handwritten note. It was very much appreciated. Thank you.