Kristen received her items yesterday and absolutely loved everything. The pendant, picture and frame were lovely. The time, effort and detail put into the wrapping and packaging of the order was outstanding. The hand written note was the cherry on top! I am extremely satisfied with my experience at 4 Paws forever. Everything from the on-line ordering to the quick and efficient communication about my order and the fast processing and delivery of my order. You obviously have a love for animals and a passion for what you do. Thank you so much and I wish you continued success in your business. I will most definitely recommend you to family and friends. Have an awesome day!